SilverBlaze Solutions launch a complete Web Self Service bundle perfect for the SMB marketplace

August 27, 2007

FOR IMMEDIATE RELEASE:

SilverBlaze Solutions launch a complete Web Self Service bundle perfect for the SMB marketplace

The new “i515 Web Self Service Starter Kit” includes all hardware, software and services at an extremely aggressive price point.

Richmond Hill, Ontario (August 27, 2007) – SilverBlaze Solutions has announced a limited, low-price offering for their Capricorn Web Self-Service (WSS) product. The latest release of Capricorn WSS Suite V3.0 has been bundled with IBM’s new System i i515 Express server, which includes 2 GB of memory, an IBM thin console for System i, i5/OS, and the WebSphere Application Server Express 6.1 – all for a low price tag of $40,000. Impressively this bundle also includes 6 days of setup services, and 1 year of IBM software and hardware support.

“This starter kit is an incredible offering for small and medium businesses that realize the value of Web Self-Service technology, but have not been able to justify it.” says David Harty, Director of Sales & Marketing at SilverBlaze “By leveraging IBM’s new System i i515 Express, this bundle is a proven, reliable and cost effective way to stay competitive in today’s aggressive marketplace. The reality is more organizations are demanding On-line self-service options for their customers.”

Web Self-Service (WSS) is a new approach to customer relationship management (CRM) and employee relationship management (ERM), a version of electronic support (e-support) that allows customers and employees to access information and perform routine tasks over the Internet, without requiring any interaction with a representative of an enterprise.

Built on IBM’s open-standards, leveraging Java and WebSphere technologies, Capricorn WSS software provides secure access to information such as account, order, and invoice history, or product and delivery status updates, residing on back-end systems. Communications are conducted over the Internet using SSL security, and a firewall between the Internet and Web Application Server permits requests in real-time, while managing user authentication. Organizations have intuitive, browser-based administration of their Web sites when using Capricorn WSS, complete with lights-out integration to legacy applications.

The benefits have been realized cross-industry with Capricorn WSS, any organization can take advantage of; reductions in staff workloads and in the cost of supporting customers, the ability to empower non-technical staff to create, manage and publish Web content, and improved customer service options available outside of regular business hours.

To learn more about the i515 Web Self-Service Starter Kit, you may visit www.capricornwss.com or contact David Harty at 1-866-305-1911 x 24.

About SilverBlaze Solutions

Headquartered in Richmond Hill, Ontario, SilverBlaze Solutions provides IBM WebSphere*, Workplace* and Lotus Domino*-based e-business solutions to organizations throughout North America and the Caribbean. SilverBlaze’s feature-rich, cost-effective e-business products emphasize ease of integration and management, and rapid return on investment - empowering organizations to maximize productivity, and reduce the cost of doing business.

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Contact Information
David Harty
Director, Sales & Marketing
866-305-1911 ext. 24
www.capricornwss.com

* Denotes a trademark or registered trademark of the International Business Machines Corporation.
Other company, product and service names may be trademarks or service marks of others.